Magento Customer Account Log in Refreshes and Redirects to Log in Page Upon Log in Attempt With Correct User Name and Password
August 24, 2015
I was testing customer account creation on a new multi store Magento website today and I came across an issue. I create an account on Store One, attempted to log in to customer ‘My Account’ dashboard, but page redirected to /customer/account/ customer account page and no validation or error messages were displayed.
After a few DAYS of testing I had isolated the issue. System > Configuration > Web > Session Cookie Management > Cookie Domain was empty. I placed my domain name ‘.storename.com’ which fixed the issue. Notice I left out the sub domain. Read about Magento Cookie Domain Configuration to find out why. Keep in mind I read a lot of forums before isolating the issue. The issue was actually solved by Magento’s development team. My client has Magento Enterprise and running Magento version 220.127.116.11
March 15, 2016